— Account Manager Training

Funnels and funnel resources.

A funnel is the path a stranger takes from seeing the ad or email to becoming a paying customer. We run a few shapes depending on the client. Each operating hub below is the single source of truth for that funnel — diagrams, scripts, decks, and SOPs.

Low ticket funnels

How to Know Which Client Should go to Which Low Ticket Funnel

Google Doc · decision guide

The Four Funnels

Which client goes to which low ticket funnel.

FunnelPerspectiveBest-fit client
LT AffiliateHands-offWants minimal involvement and our team handling sales. Positive signals include white-label SaaS, recurring revenue, or a larger offer. WL Acquisity is required. If they are super picky about marketing (this funnel is aggressive) and they don't want to associate it with their brand, put them on Google Reviews.
5K LeadsLead-generation agencyWants to build a proper lead-gen agency and maximize backend upsell opportunities; especially suitable when overall risk is high.
DFY WebsitePreserve a DFY commitmentDFY Website was specifically promised or sold, and the client must remain on that exact funnel.
20 Google ReviewsBroad front-end offerSuits high-risk clients and is the default when no stronger fit applies.

20 Google Reviews · Masterclass (client facing)

Client-facing masterclass for the 20 Google Reviews low ticket funnel.

LT Affiliate · Masterclass (client facing)

Client-facing masterclass for the Low Ticket Affiliate funnel, plus the explainer page you can share with clients on the onboarding call.

LT Affiliate · What happens when a client makes a sale

  • 01

    An automation fires into the Slack channel with the sale amount, the client and the account manager.

  • 02

    The AM picks it up and messages the client to create a payment link for 20% of the amount paid (the 20% figure is in the automation).

  • 03

    The client fills out the Typeform with the payment link.

  • 04

    Submissions populate the tracking sheet automatically.

Message to client

Hey [CLIENT NAME], great news — you've just made an LT Affiliate sale of $[SALE AMOUNT]! Please create a payment link for 20% of the amount paid ($[20% AMOUNT]) and submit it here: https://thegrowthpartner.typeform.com/to/XcDiOJuh Let me know once it's done!

Website funnel · Website Funnel Masterclass (client facing)

These leads come in from our overarching account running the campaigns for them. So on every sale, the client needs to:

  • 01

    Create a one-time checkout link for the full amount they earned (as outlined in the sheet).

  • 02

    Reach out to the lead and get them booked in. As easy as that.

Message outline
Hey [Client Name]! 🎉 Great news... you've got a sale from the campaign, worth [$Amount].

Two quick things on your end:
1. Create a one-time checkout link for the full [$Amount].
2. Reach out to [Lead Name] — they're already sitting in your pipeline — and get them booked in.

We put together a quick masterclass walking through exactly how to do both — full clarity, step by step:
Part 1: https://www.loom.com/share/4e78168167074031bbc2038578f5ba3c
Part 2: https://www.loom.com/share/9c5a686c8473473780726341b80ce159

That's it, as easy as that! Let me know once you've been able to review so we can go through it together :D
Which funnel for which client?

This is a judgment call you make with the client's situation in mind. When in doubt, ask in channel.

  • →

    Hands-off, "just make it work", risky/impatient — Website funnel. Lowest friction, something live fast.

  • →

    Happy to get on sales calls / wants a B2B service business — B2B Book-a-Call funnel. They just need a niche.

  • →

    Completely hands off, no involvement, passive income — Affiliate funnel.

Make the funnel match the contract. A recurring problem is clients running a funnel that doesn't match what their contract / guarantee says. If something feels mismatched, flag it.

For reference · legacy & adjacent

Community / Quiz funnel

Legacy — phased out

Ad → AI quiz → $1 / 7-day trial → $99/mo community + order bumps. Was the default 'quiz funnel'. Clients moved to B2B or Website funnel; you'll still see it referenced.

Affiliate funnel

Not AM-managed

We sell our own info products and split profit with the client. AMs do NOT manage affiliate clients' delivery. If you think your client is a match - flag in #ai-automation-agency.

Operating hub templates
3 funnels